Team Members
Management
Brigham Ragusa
Founder River City Air Conditioning Inc, DBA River City's Total MaintenanceESTABLISHED: 1980
RETIRED: 2024
FAVORITE THING ABOUT MY JOB: Helping others has always been something I have embraced. When you do what I did for 45 years you share in the good times and the bad. You see people grow and you see some fail. You see people live and sometimes you see people die. Though it all, growing this business and seeing where it is headed is quite exciting times for me. Lucas has taken my instruction and guidance and expanded on it to create what I feel is the best home service company in south Louisiana. To watch his team and how they react to one another is simply put, one of the coolest things I have experienced. Knowing I played a role in it means the world to me and seeing him continue our process into the future gives me the confidence that my legacy will remain long after I am gone! This team is your best option and hopefully you will allow us to earn your business!
FAMILY: Married to my wife Bette since 1975, Sons Jim and Steve, daughter Heather, too many grandchildren and great grandchildren to count.
HOBBIES: Watching Lucas carry on our company, Traveling to Las Vegas and beyond, Watching sports.
FAVORITE SPORTS TEAMS: LSU TIGERS and the NEW ORLEANS SAINTS!!
Words From Lucas
Lucas Ragusa
OWNERESTABLISHED: 1996
FAVORITE THING ABOUT MY JOB: I get to lead a great team that is built to service the needs of people in the Greater New Orleans area. I enjoy the challenges and the success we all bring to the fold. Serving our clients is what we are here for, creating a fun environment to do it in is what makes us special.
FAMILY: Wife Michelle, Daughter Sadie, Son Brent
HOBBIES: Tournament Bass Fishing, Outdoors, Football, Cookouts, GEAUX TIGERS!!!
FAVORITE SPORTS TEAMS: GEAUX TIGERS!! WHO DAT!!
WORDS FROM LUCAS ABOUT OUR TEAM: I hope this page shows you a little bit about who we are. Yes, only so many words and pictures can show you about how we conduct ourselves but I can assure you we are constantly training on how we can better serve our clients. When we fail and from time to time we do, it is my job to ensure we correct the path as quickly as possible so that it does not happen again. So we train when we have issues so that everyone knows what I expect us to be. I demand a perfect effort at perfection but I demand that we are ELITE in our process!
The best part of what I see in these Bios is the fact that they recognize this staff as a team. And yes, I do preach it continuously but it is only because it's the only way I can see it. We cannot produce the results we have produced year after year and decade after decade without each other. I am happy to say this is the best team I have been associated with. And it is one of the honors of my life to lead this organization into the future. We can only hope that because you are reading this, we will earn the opportunity to prove to you that you made the right decision to have us in your homes and businesses!
Thank you for the 45 years allowing us to serve south Louisiana and we look forward to the next 45 and beyond! Take care and God Bless !!
Tracey Romero
Executive Management OfficerESTABLISHED: 2011
FAVORITE THING ABOUT MY JOB: Getting to know our clients and look after them. A great boss who understands life and won't let it cause issues when it gets in the way!
FAMILY: 3 children that I love deeply.
HOBBIES: Live Music, bicycling, reading! I LOVE my city and all it has to offer!!
FAVORITE SPORTS TEAMS: Saints because WHO DAT! Ours at Total Maintenance!
Words From Lucas
LaBrian Weber Sr.
General MANAGER
New Orleans
ESTABLISHED: 2008
FAVORITE THING ABOUT MY JOB: Being complimented on the professionalism I present myself and the company with. I go over my client's expectations when I am working for them. I truly enjoy my craft!!
FAMILY: Five sons whom I love unconditionally, mother, and father who are the best ever!!
HOBBIES: Hobbies are my kid’s hobbies. My passions are to make sure my kids succeed!
FAVORITE SPORTS TEAMS: PACKERS GO PACK GO!!
Words From Lucas
Randy Cascio
General MANAGER
Baton Rouge
ESTABLISHED: 1993
FAVORITE THING ABOUT MY JOB: Helping people in any way possible. Whether that is teaching the members of our team or doing whatever it takes so that our clients are 100% over satisfied with the work we do in their home or business!
FAMILY: Married to my wife Wendy since 1990 with 3 adult children and two grandbabies.
HOBBIES: Restoring cars, Deer Hunting and Woodworking.
FAVORITE SPORTS TEAMS: Everything LSU! GEAUX TIGERS!
Words From Lucas
Troy Parker
SERVICE MANAGERNew Orleans
ESTABLISHED: 2014
FAVORITE THING ABOUT MY JOB: First job I have had where I look forward to going to work in the morning. Work environment is second to none and I appreciate the opportunities to grow that this company provides!
FAMILY: Married with 4 kids: Chasity, Troy, Jolie and Gage.
HOBBIES: Anything involving mud riding, Outdoors.
FAVORITE SPORTS TEAMS: Saints
Words From Lucas
Russel Keowen
service manager
Baton Rouge
Justin Grayson
INSTALLER MANAGERESTABLISHED: 2008
FAVORITE THING ABOUT MY JOB: Different place everyday. Seeing the different applications we do and figuring them out is what does it for me. I enjoy making the impossible possible the RIGHT way!!
FAMILY: Wife and son.
HOBBIES: Hanging out with family. Teaching my child how to bug mommy!
FAVORITE SPORTS TEAMS: Saints! We ARE the WHO DAT NATION!
Words From Lucas
Darryl Richardson
MASTER INSTALLERESTABLISHED: 2009
FAVORITE THING ABOUT MY JOB: Being able to be financially secure and provide a comfortable life for my family. Finding impossible and making it happen!!
FAMILY: Wife, 2 kids – Darryl, Logan
HOBBIES: Hanging out with my family.
FAVORITE SPORTS TEAMS: Yankees, Baby Cakes
Words From Lucas
Bobby Hudgins
Investment ManagerMASTER SERVICE TECH
ESTABLISHED: 2013
FAVORITE THING ABOUT MY JOB: I enjoy delivering on what I promise. I like finding solutions that others have not thought of. And I believe in quality. First and foremost the most important day of a system's life is the day it is installed and we go OVER and ABOVE what it takes to ensure we do our job so that you have many, many years of quality indoor comfort. The pride we all have in a job well done is the reason people use us!
FAMILY: Wife and kids
HOBBIES: Sports, Traveling, Beach
FAVORITE SPORTS TEAMS: LSU and SAINTS
Words From Lucas
Cherie Perkins
Human ResourcesESTABLISHED: 2014
FAVORITE THING ABOUT MY JOB: Our team is FAMILY! We all strive for the very best for clients and our team. We are here for each other. Short story, we have each other's back!!
FAMILY: Fiance - 2 children and my dog RAMBEAUX!
HOBBIES: Spending time with family and friends, fishing, watching LSU FOOTBALL
FAVORITE SPORTS TEAMS: LSU Football, Georgia Bulldogs (when not playing LSU of course).
Words From Lucas
Melissa Dill
Receivable and Payables ManagerESTABLISHED: 2008
FAVORITE THING ABOUT MY JOB: Collaboration with my colleagues although my primary role with Total Maintenance is accounting. I love to assist our clients by exceeding their expectations when the opportunity arises.
FAMILY: Daughter Christina and the absolute love of my life, my grandson Hunter!
HOBBIES: Expedition travel, fishing, photography, biking, fitness, music, cooking, jigsaw and crossword puzzles.
Words From Lucas
Nicole Clesi
CLIENT SERVICE REPRESENTATIVEESTABLISHED: 2014
FAVORITE THING ABOUT MY JOB: Very laid back company with a family-first attitude. We work hard to ensure the needs of our clients are met daily. When we fall short we do what it takes to correct it. This is a TEAM and we work well together!
FAMILY: Fiance and together we have 5 kids.
HOBBIES: Swimming and amusement parks with family. Going fishing and riding dirt bikes!
Words From Lucas
Amanda Ragusa
Client ServicesESTABLISHED: 2021
FAVORITE THING ABOUT MY JOB: I love that I am often the first contact someone has with our company. Uncle Luke says I "set the tone" for our clients' experience. Luckily for me the team takes care of all the heavy lifting and always does so with a willingness and care I have not seen in past organizations. Lucas has a way of connecting with us to help share his vision and shows us how to E.L.E.! EVERYBODY LOVE EVERYBODY! lol It's funny but it's true! We spend so much of our lives away from our families that one can only hope to have the connection and love for one another that we have here. I am so excited to be part of this family and part of his team!
FAMILY: Son Brock and Daughter Jolie, Rockstar Mom and Lukes Sister, Angie, Uncle Luke.
HOBBIES: Raising my kids, Hanging out with friends, Enjoying a little quiet time for myself.
FAVORITE SPORTS TEAMS: Whatever team my kids play for, ULL, LSU.
Words From Lucas
Kelli Diesi
Client ServicesESTABLISHED: 2024
FAVORITE THING ABOUT MY JOB: I'm the newest member to the team but Lucas is my brother-in-law and we have known each other going on 30 years. So far, I am quite impressed with the staff and how welcoming they have been. I have a lot to learn, and I am excited to be part of this team!
FAMILY: Daughter Lilly, puppy at home.
HOBBIES: Spending time with my Nieces and Nephews, Shopping trips with my daughter Lilly, Hanging out with my dog, Quiet time, Concerts.
FAVORITE SPORTS TEAMS: EVERYTHING LSU.
Words From Lucas
Kaare Johnson
MEDIA RELATIONS/RADIO TALENTESTABLISHED: 2009
FAVORITE THING ABOUT MY JOB: Informing the Greater New Orleans area of what’s going on around town. And I’ll tell you what's going on...Total Maintenance is the real deal guys! From the first time I met Lucas 9 years ago, I could tell he was different. He was not going to be just an AC Guy but the New Orleans PREMIER AC service provider, PERIOD. The way he conducts business is the way you want someone to treat you! I love him like a brother and you will love his team too. Fair and Honest LUCAS and the BOYS at Total Maintenance!!
FAMILY: Single and ready to mingle, 2 dogs that I adore! .
HOBBIES: Mathematics, sports – both playing and watching.
FAVORITE SPORTS TEAMS: Saints and LSU!
Words From Lucas
Josh Young
OPERATIONS MANAGERESTABLISHED: 2016
FAVORITE THING ABOUT MY JOB: I enjoy ensuring a quality job gets installed every time. That our promises to you are kept and if not, getting them corrected as soon as possible. I have a great deal of pride in the work we do here and look forward to many years to come providing quality craftsmanship to the greater New Orleans area!
FAMILY: Wife Michelle and children
HOBBIES: Fishing & Traveling
FAVORITE SPORTS TEAMS: Saints and LSU
Words From Lucas
Service
Steve Jarreau
Sr. Master Service TechESTABLISHED: 2012
FAVORITE THING ABOUT MY JOB: Always something new to learn and it's always a challenge. I love problem solving especially when I correct the problems and see the relieved expressions on our clients faces when I get them cooling again!
FAMILY: Wife Lacey, Daughters Ryann and Raegan.
HOBBIES: Restoring cars, riding motorcycles and spending time with my family. I am also the Dance Dad for my little girls, and I go all in!
FAVORITE SPORTS TEAMS: Saints and Pelicans.
Words From Lucas
Brian "Slim" Michael
Sr. Master Service TechESTABLISHED: 2005
FAVORITE THING ABOUT MY JOB: Heating and Air and the services we provide is never a dull moment. I am always learning something new and interesting. Looking forward to this next chapter with lucas because he and I have worked together for a very long time. We even ran duct work together on jobs so I know he knows what's up! Super excited for our future here at Total Maintenance!
FAMILY: No kids, my wonderful puppy Pearl.
HOBBIES: Fishing, Basketball.
FAVORITE SPORTS TEAMS: LSU GEAUX TIGERS, Saints and Astros.
Words From Lucas
Brent Ragusa
Master Service TechESTABLISHED: 2021
FAVORITE THING ABOUT MY JOB: Getting to learn from my Dad and seeing up close and personal why he was gone so much during the summers! LOL People's expressions when I fix a problem and being part of a team that all believe that Family comes first because we are FAMILY!
FAMILY: Lucas, Michelle, Sadie, Brigham, Trevor, Amanda, Kelli.
HOBBIES: Music, Working out, Gaming.
FAVORITE SPORTS TEAMS: LSU, Saints and Pels.
Words From Lucas
Mike Miranda
Master Service TechESTABLISHED: 2006-2010, re-ESTABLISHED: 2012-2016, re-re-ESTABLISHED: 2024
FAVORITE THING ABOUT MY JOB: Being able to provide clients with fast service that will always remain quality. Although I find problems others overlook and are sometimes expensive to correct, my clients quickly understand I am only out to do the best job possible. Once they see how different we all are at Total Maintenance, the reservations they have quickly dissipate. Potential clients please take this from someone who knows. As you can see, I am on my 3rd stint here. I started with Lucas in 2006 when he was just getting going in NOLA. I left for greener pastures in 2010. I came back in 2012 and left again in 2016, again for promises that were not kept. I can say this and I hope you hear me, Do not pass this company up or take for granted what they provide. I thought others were as good or better even. They are top notch and I am glad to finally be home!! I won't be leaving again!!
FAMILY: Huge family most still live in ST. Bernard parish. But the loves of my life are my 3 children.
HOBBIES: Fishing, hunting, boating, shooting, UFC/MMA, powerlifting, lawn and garden.
FAVORITE SPORTS TEAMS: The New Orleans Saints!! WHO DAT FOR LIFE
Words From Lucas
Phil Rome
Master Service TechESTABLISHED: 2016
FAVORITE THING ABOUT MY JOB: Providing quality service for our clients. Fixing the impossible!
FAMILY: Married with a son and a daughter.
HOBBIES: Boiling seafood, hanging out with friends and family.
FAVORITE SPORTS TEAMS: LSU, Dallas Cowboys
Words From Lucas
Josh Bourgeois
MASTER SERVICE TECHESTABLISHED: 2015
FAVORITE THING ABOUT MY JOB: Great environment to work in with an attention to detail, quality craftsmanship, and superior service. I love the fact that WE all care so much for our clients well being and it shows in our performance. We all have each other's back when times are tough and it shows in our ability to complete the tough tasks we face.
FAMILY: Married, no kids.
HOBBIES: Hunting, Fishing, Playing guitar.
FAVORITE SPORTS TEAMS: LSU – SAINTS
Words From Lucas
Mike Batsford
MASTER SERVICE TECHESTABLISHED: 2013
FAVORITE THING ABOUT MY JOB: Different place everyday and the people we meet. Great team to work with.
FAMILY: Married
HOBBIES: Computers and software development
FAVORITE SPORTS TEAMS: Detroit Lions
Words From Lucas
Joey Fraley
Master SERVICE TECHESTABLISHED: 2016
FAVORITE THING ABOUT MY JOB: I enjoy learning about my trade from different people. The ins and outs of what we do every day insuring our clients home comfort.
FAMILY: SINGLE NO KIDS
HOBBIES: Fishing and the outdoors
FAVORITE SPORTS TEAMS: Ohio State
Words From Lucas
Trevor Ragusa
Master Service TechESTABLISHED: 2017
FAVORITE THING ABOUT MY JOB: I enjoy the problem solving aspect of our work. Sometimes I feel Detective like in the process. I get to work in some pretty cool places, though cool shouldn't be used to describe a 140 degree attic. I enjoy seeing new things. My favorite part though has to do with working with this team. I was raised around this company as my father Don worked with my Uncle Brigham who founded the company for 40 years. This is my home and we are all family. Now I get to learn from Lucas and I couldn't be more excited about our future!
FAMILY: Married to my wife Skylar since 2022 and my dog Emma, Father Don and Momma Gwen.
HOBBIES: Working out with friends, gaming, fishing.
FAVORITE SPORTS TEAMS: LSU, Saints, Bengals( Lets GEAUX JEAUX!!), The Mighty Ducks
Words From Lucas
Chris Tucker
MASTER InstallerESTABLISHED: 2015
Words From Lucas
Tim Warren
SERVICE TECHESTABLISHED: 2010
FAMILY: Wife and two daughters
HOBBIES: Music, Sports, Reading, Carpentry
FAVORITE SPORTS TEAMS: Miami Heat, Dallas Cowboys, New York Yankees
Words From Lucas
Installation
Courtland Austin
MASTER INSTALLERESTABLISHED: 2023
FAVORITE THING ABOUT MY JOB: I enjoy working with my hands and fixing something that is broken. The satisfaction of seeing the relief on the client's face when I get the air on brings me great enjoyment. I love learning new things and look forward to what we are building here at Total Maintenance
FAMILY: Married to my wife Maylaya since 2022, daughter Zuri and my brothers.
HOBBIES: Watching sports, Grilling, Family time, Gaming, Riding atvs.
FAVORITE SPORTS TEAMS: Saints, Pels, Jags.
Words From Lucas
William Bridges
Installer HelperESTABLISHED: 2023
FAVORITE THING ABOUT MY JOB: Being a part of this team. I am young but you can tell when you come to work here how different this place is. What Mr. Lucas and our staff do for us is hard to describe in words but I'll try. Everyone cares about one another. In other places I have worked it all about what the boss can get from you every day. While I know performance matters, I truly believe what we can get together is what makes this place so special. Mr. Lucas told me when he hired me that he was not looking for someone for a job. He wanted me to have a career. I am so excited for my future here at Total Maintenance!
FAMILY: Fiance London and our Dog.
HOBBIES: Bass Fishing
Words From Lucas
Antoine Ward
Installer HelperESTABLISHED: 2022
FAVORITE THING ABOUT MY JOB: The crew I get to work with feels like family. We all say it but it's because we mean it. Uncle Luke, while not by blood, has been here for my family almost as long as I have been alive. I don't know if I remember a time when I don't remember my Dad speaking about how different he was. And now, because I am part of his team I see why my Dad thinks of him the way he does. Like his brother! When one of us is down, the other pics us up. TEAM is what this entire staff is about!
FAMILY: Single, 7 Brothers, 1 sister.
HOBBIES: Reading books, Video games, Playing basketball, Going to church.
FAVORITE SPORTS TEAMS: Saints, Pelicans.
Words From Lucas
Chad Perry
COMMERCIAL INSTALLER / SHEET METAL FABRICATORESTABLISHED: 2016
FAVORITE THING ABOUT MY JOB: I enjoy making metal and working with different people.
FAMILY: Wife and 2 kids.
HOBBIES: Watching TV, Road trips, Karate
FAVORITE SPORTS TEAMS: Saints
Words From Lucas
Billy Weekly
SHOP HAND/ WELDER/ FABRICATOR/ PARTS PICKUPESTABLISHED: 2015
FAVORITE THING ABOUT MY JOB: Everyone is a family here. We all work together and it's not perfect. Lucas always talks about TEAM and I truly believe we are. The common goal is keeping our clients happy with what services we provide and I think we all work well to that goal!
FAMILY: Girlfriend, Mom and Stepdad
HOBBIES: Paintball, Fishing, Hunting
FAVORITE SPORTS TEAMS: LSU GEAUX TIGERS!!!
Words From Lucas
Terry Simmons
Master PlumberESTABLISHED: 2023
FAVORITE THING ABOUT MY JOB: Seeing my clients happy. Knowing I turned a sometimes dire situation around and served them to the best of my ability. Also knowing I am finally part of a team that has my back. Super excited to have found my home with Total Maintenance.
FAMILY: Married to my wife Renata since 2001 and 4 kids.
HOBBIES: Crypto and Learning.
FAVORITE SPORTS TEAMS: Lakers and Saints.
Words From Lucas
Cody Miles
ESTABLISHED: 2016
FAVORITE THING ABOUT MY JOB: The people I work with. My manager Justin is the best installer I have ever seen and an even better person. Because he knows the environment we work in he does everything in our power including getting in the attics himself to help out, I truly want to make him proud. This place, these people, they are my unit! They are my family and I am happy to be a part of this team.
FAMILY: Girlfriend and children, Aden and Eli.
HOBBIES: Fishing, going on adventures with my Family.
FAVORITE SPORTS TEAMS: Don't follow sports but I served from 2005 until 2012 and was deployed in Iraq in 2009-10 in the United States Army. Now, my favorite team is here at Total Maintenance.
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